At Dirt Free Home, we prioritize providing a secure and convenient payment experience for our customers. Our payment policy outlines the details of how we handle transactions, the methods we accept, and our commitment to your security. Please take a moment to review our policy below:
1. Accepted Payment Methods
We accept a variety of payment methods to ensure that your shopping experience is seamless and convenient. Payments can be made using:
- Major credit cards, including Visa, MasterCard, and American Express.
- Debit cards that are affiliated with the aforementioned networks.
- PayPal for those who prefer to use their PayPal account for transactions.
All payments are processed in US dollars, so please be aware of any conversion fees that your bank may impose if you are shopping from outside the United States.
2. Currency and Pricing
All prices displayed on our website are in US dollars (USD). If you are located outside the United States, your bank or credit card provider may apply currency conversion fees or other charges related to international transactions. Dirt Free Home is not responsible for any additional charges incurred during the payment process.
3. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email. This email will include important details about your order, including the items purchased, the total amount charged, and your order number. Please keep this confirmation for your records.
4. Payment Security
We understand that security is a top concern when shopping online. That’s why we utilize industry-standard security measures to protect your personal and payment information. Our website employs SSL (Secure Socket Layer) encryption, which ensures that your data is securely transmitted during the checkout process. Additionally, we comply with PCI DSS (Payment Card Industry Data Security Standards) to safeguard your payment details.
5. Order Processing and Payment Authorization
All orders are subject to payment authorization. If your payment is declined for any reason, we will notify you via email and you may need to provide an alternative payment method to complete your purchase. Orders will only be processed once payment has been successfully authorized.
6. Payment Disputes
In the event of a payment dispute, please contact us immediately. We are committed to resolving any issues promptly and fairly. If you believe that an error has been made regarding your transaction, please reach out to our customer service team for assistance.
7. Changes to Payment Policy
We reserve the right to update or modify our Payment Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review our policy periodically to stay informed about how we handle payments.
8. Customer Support
If you have any questions or concerns regarding our payment policy or the payment process, please feel free to contact our customer service team. We are here to help and ensure that your experience with Dirt Free Home is enjoyable and hassle-free.
Contact Information:
Address:
449 Jiefang West Road,
Fengxian District,
Shanghai, China
Phone:
+86 21 6719 3789
Email:
info@dirtfreehome.com
Thank you for choosing Dirt Free Home for your tableware needs! We appreciate your business and are committed to providing you with a secure and satisfying shopping experience.