My Account

Welcome to your account page at Dirt Free Home! Managing your account is essential for a seamless shopping experience. Below, you’ll find information on how to create, access, and manage your account, as well as the benefits of having one.

1. Creating an Account
Setting up an account with Dirt Free Home is quick and easy. Simply click on the “Sign Up” or “Create Account” button on our website. You will be prompted to provide some basic information, including your name, email address, and a secure password. Once your account is created, you can enjoy various benefits, including:

  • Fast checkout process.
  • Order tracking and history.
  • Exclusive promotions and offers.
  • Personalized product recommendations.

2. Logging Into Your Account
To access your account, click on the “Login” button. Enter your registered email address and password. If you forget your password, simply click on the “Forgot Password?” link, and follow the instructions to reset it.

3. Managing Your Account
Once logged in, you can manage your account settings, including:

  • Personal Information: Update your name, email address, and contact information.
  • Shipping Addresses: Add, edit, or remove shipping addresses to streamline the checkout process.
  • Payment Methods: Save payment details for quicker transactions (Note: we ensure your payment information is secure and encrypted).
  • Order History: View your past orders, including details about items purchased, order status, and tracking information.

4. Security Measures
We take your account security seriously. To protect your information:

  • Use a strong password that includes a mix of letters, numbers, and special characters.
  • Regularly update your password and do not share it with others.
  • Log out of your account when using public or shared devices.

5. Customer Support
If you encounter any issues while managing your account or have any questions, our customer service team is here to help. You can reach us at:

Email:
info@dirtfreehome.com

Phone:
+86 21 6719 3789

6. Closing Your Account
If you wish to close your account, please contact our customer service team for assistance. We will guide you through the process and ensure that your information is handled securely.

Thank you for being a part of the Dirt Free Home community! We appreciate your business and are committed to providing you with an excellent shopping experience.